One of the key success factors of supply chain management (SCM) is inter-organizational relations controlling and coordination. Investigation on the literature shows that there is a gap in theoretical foundation for illustrating this kind of interactions. One of its sol More
One of the key success factors of supply chain management (SCM) is inter-organizational relations controlling and coordination. Investigation on the literature shows that there is a gap in theoretical foundation for illustrating this kind of interactions. One of its solution is using of theories in other fields which are conformable in SCM. In this research four inter-organizational theories (Principal- Agent Theories, transaction cost analysis; the network theory; and the resource-based view) based on the literature are considered. The aim is determine their importance and preference upon proper theory evaluation criteria for development theoretical foundation of SCM according to this research. The research was descriptive-survey based on the experts’ viewpoint with the use of Fuzzy Analytical Hierarchy Process (FAHP). As a result, “reality” and “logical consistency” have the upset weight for the theories’ evaluation. In theories evaluation, “transaction cost analysis” and “the resource-based view “were more appropriate than two others.
Manuscript profile
The important role of food industries in promotion of the various health and economic indicators in the countries persuaded the industries involved in this affair to enforce fundamental reviews in the management approaches to enable them to perform the most efficient me More
The important role of food industries in promotion of the various health and economic indicators in the countries persuaded the industries involved in this affair to enforce fundamental reviews in the management approaches to enable them to perform the most efficient methods for utilizing the limited available recourses to improve the society’s health and economic growth.
The balanced scorecard, as one of the successful tools in performance evaluation system, does not show the importance degree for the perspectives and the indicators under each perspective. To eliminate this deficiency the fuzzy analytic hierarchy process method is used in this research for weighting the perspectives and balanced scorecard indicators.
In this study, first a list of performance evaluation indicators based on balanced scorecard approach was prepared and then the pairwise comparison was gained through field study and the standard AHP questionnaire with compatibility rate lower than 0.1. At the end the rate of balanced realization was evaluated for each.
Regarding the pairwise comparison among perspectives done by the experts the customer perspective weighting 0.328 showed the maximum importance degree among other perspectives. The finance perspective weighting 0.290, the internal business process perspective weighting 0.239, and the learning and growth perspective weighting 0.143 were ranked as second to forth level respectively.
According to the obtained certain weights, the added income comparison to the previous year weighing 0.121 was ranked in first level. The number of customer complains weighting 0.094, the customer satisfaction weighting 0.086 were ranked in second to fifth levels respectively.
Manuscript profile
